📧 Contact Us

We're here to help! Reach out with any questions or concerns.

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Email Support

For general inquiries, technical support, or account issues:

⏱️ Response Time: We typically respond within 48 hours

🕒 Support Hours

Our support team operates Monday through Friday, 9:00 AM - 5:00 PM EST (Eastern Standard Time). While we receive emails 24/7, responses sent outside business hours will be addressed on the next business day.

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When Contacting Us, Please Include:

Your account email address
A clear description of your issue or question
Screenshots (if applicable)
Device and browser information (if experiencing technical issues)
Steps to reproduce the problem (for bugs)

Common Topics

💳 Billing & Subscriptions

Questions about charges, refunds, cancellations, or upgrading to Premium

🔧 Technical Support

App issues, login problems, sync errors, or feature malfunctions

📱 Account Management

Password resets, account deletion, data export, or privacy concerns

💡 Feature Requests

Suggestions for new features or improvements to existing functionality

🤝 Partnerships & Business

Business inquiries, partnership opportunities, or media requests

💡 Quick Help Tips

Before contacting us: Check our Privacy Policy and Terms of Service pages for answers to common legal and policy questions. Many technical issues can be resolved by logging out and back in, or clearing your browser cache.

Business Name: Nexara Logic Systems

Location: Ontario, Canada

Service: MealMaster Pro - Smart Menu Planner

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